Huawei Australia has moved to reassure its local smartphone customers, following the news yesterday that Google had implemented the US Government’s ban on companies dealing with Huawei.
Following the good news that Google had been granted a temporary licence to continue to support Huawei’s existing smartphone customers. Huawei in Australia is reassuring customers (and would-be customers) that the devices they own today, or may soon buy in retail, will continue to be fully supported by the company regardless of what happens going forward.
In a statement to Ausdroid this morning, Huawei Australia’s Jeremy Mitchell, Director of Corporate Affairs, had this to say:
We want to assure Huawei customers in Australia that the US actions involving Google will not impact consumers with a Huawei smartphone or tablet or those that are planning to buy a Huawei device in the near future from an Australian retail outlet.
Consumers with Huawei devices will still receive security updates and be able to use Google apps. Huawei will continue to provide after-sales services to all existing Huawei and Honor smartphone and tablet products, covering those that have been sold and that are still in stock globally.
Australian consumers will be able to continue using Google services like Google Play and Gmail on their Huawei phones as they normally would.
Google Android updates will continue to be provided for Huawei EMUI and Google apps will not be affected.
Huawei has made substantial contributions to the development and growth of Android around the world. As one of Android’s key global partners, we have worked closely with their open-source platform to develop an ecosystem that has benefitted both users and the industry. We will continue to prioritize the development and use of the Android ecosystem.
Huawei will continue to build a safe and sustainable software ecosystem, in order to provide the best experience for all users globally.
