Customers of one of Australia’s largest electric car charging companies Evie Networks are currently suffering a multi-hour outage where they cannot use the app or associated RFID cards.
The reference to Braintree in the error message suggests that there is a problem with Evie’s connection to 3rd party payment processing company Braintree which provides Evie with a way to accept payments from customers.
I first noticed the outage at 10 am on Tues 29 Nov, and there was no ETA for a fix as of 1 pm when I spoke to Evie’s social media team on the phone though they hope to have an update after 2 pm.
For further updates please check the Evie networks Facebook page.
https://www.facebook.com/evienetworks/posts/pfbid0Jus5fF8PKfKrdmqABwmB1fKQbFEv9H8oeZT52o9CEQKahr6hYLmotyRb93b6W4dAl
https://www.facebook.com/evienetworks/posts/pfbid02U4jUZxMarcKaWjxpsBJ5RLxxxG8ghbRMpqM3meyStb4Wez2BnxQiFLCeTGRZUgayl