Google Talk is a heavily used application, while it’s been updated for the most part to Google Hangouts, it seems that there are still users out there using the older style platform and as of this afternoon, when those users attempted to contact users using hangouts, their messages have gone astray and been received by users not intended.
The team at ZDNet has found multiple instances of GChat issues when doing a search on Twitter and it seems to be affecting mainly the GChat client as opposed to Hangouts – all the more reason to upgrade to Hangouts – but nonetheless, Google is investigating, at least according to their App Status Dashboard, which acknowledges the issue.
When asked for comment on the issue, Google gave ZDNet this statement
We’re investigating reports of an issue with Google Talk. We’re sorry for the inconvenience. For further updates please refer to the Apps Status Dashboard.
There’s no eta for a fix, but if you have encountered the bug, then keep an eye on the dashboard and probably best not to send anything really sensitive by the platform until it’s actually resolved.
Update: Google has advised that the issue has been resolved, the Apps Status Dashboard now has a message that reads :
Our team is continuing to investigate this issue. We will provide an update by 9/26/13 5:30 AM with more information about this problem. Thank you for your patience.
The issue has been resolved and all services are gradually returning to normal. We will update when full service is restored.
The next update is due in 45 minutes according to the sames status message.
Update – 27/09 11am : latest from the Google Apps Dashboard is that they have now identified the issue :
Google Talk service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change.
We have since identified the problem and are currently applying a fix. We’re very sorry to anyone affected and will provide an update when full service is restored. Earlier today we identified an issue with Google Talk messages sent between 22:00 PDT and 01:30 PDT. Any messages sent after 01:30 PDT are unaffected.
We’ll keep an eye on this one.
Have you had issues with Google Talk this afternoon?
