The Samsung Galaxy S20 Ultra is one hell of a device and accordingly has one hell of a price tag attached to it. Unless you are Daddy Warbucks the Galaxy S20 Ultra is not something you can afford to break. There are growing reports that the Galaxy S20 Ultra has some fragile glass covering the rear camera module leading to many breaking their expensive smartphone.
The reports have ranged from hairline cracks over the module to shattering entirely. Although the reports are not widespread just yet it is concerning for those who have forked out the large sum required to own a Galaxy S20 Ultra.
As for the mechanism of breakage some reports are saying that there was nothing in particular that they did to break it, making it sound like it was easier to break than it should be. Reports have been anything from a bump to just taking it out of a pocket or off a charger and it was like that.
Some people admit to causes but claim that the bump etc should not have been enough to shatter the glass after all it is covered with Gorilla Glass. As you would expect the breakage often affects the operation of the camera.
Samsung are able to fix the issue apparently although they aren’t doing it for free with many finding out that this damage is not covered under warranty. The breakage may just be a function of the size of the module and the glass on it unable to offer any real protection due to the size of it with Android Police noting that the iPhone X has been experiencing similar issues.
If you own a Galaxy S20 Ultra be careful with it and if you haven’t already it may be time to consider protecting it with a case (although some of the broken ones appear to have had cases on them). The other option is some form of insurance on your new expensive device.
Does anyone do phone insurance anymore? Does it cover this sort of breakage?
